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Role of information systems in organizational agility: The case of eClasSkeduler at Universidad de Chile

  • University of Groningen
  • Universidad de Chile

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

Organizations need to exhibit characteristics of agility in order to stay ahead of their competitors, and to even survive in dynamic environments. One major concern for organizations is how to develop and implement Information Systems (IS) for their agility. However, IS are mostly regarded as a black-box related to organizational functions and structures. For this reason, organizations tend to overly spend their resources to change whole IS instead of one component that causes problems, or even making a good diagnosis. In this paper, we provide a way to open the IS black-box with a case study. The case is about how the department of Management Control and Information Systems at Universidad de Chile improves its organizational agility with a course scheduling system, eClasSkeduler. The case analysis illustrates not only how the organization improves its agility through eClasSkeduler but also how this information system is related to organizational functions in agility.

Original languageEnglish
Title of host publication16th Americas Conference on Information Systems 2010, AMCIS 2010
Pages4533-4544
Number of pages12
StatePublished - 2010
Externally publishedYes
Event16th Americas Conference on Information Systems 2010, AMCIS 2010 - Lima, Peru
Duration: 12 Aug 201015 Aug 2010

Publication series

Name16th Americas Conference on Information Systems 2010, AMCIS 2010
Volume6

Conference

Conference16th Americas Conference on Information Systems 2010, AMCIS 2010
Country/TerritoryPeru
CityLima
Period12/08/1015/08/10

Keywords

  • And agility framework
  • Effect of IS in organizational agility
  • IS black-box
  • Organizational agility

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